#HOW TO USE CONFLUENCE TEMPLATES HOW TO#

This is just a shortlist of my favorite Confluence templates in Cloud. This also allows team members the space to present any conflicts with the plan. That way, each person is responsible and accountable for their responsibilities. I recommend filling out the capacity planning template as a team. This is crucial when we are working with cross-functioning teams, like system administrators and infrastructure teams, as they all complete different parts of the puzzle. Whenever we have large initiatives going on, like migrations or upgrades, it's very important for us to organize our resources and understand who is playing what role. After completing the incident postmortem, I can then discuss the sequence of events with our client and provide them with our recommendations. I'm able to schedule some time with the team, and we have the ability to jump right in. Again, this template offers huge time savings when I'm in a crunch. Everything you can think of, as an Atlassian Administrator, is already on the template. We start off by using the incident postmortem template. Once services are restored, I typically discuss the issue with one of the engineers on our team. Instead of having to decipher my regular notes, the template makes it easy for me to find the information I need and plan my next steps.įor some of my clients, it all starts with an Opsgenie Alert letting them and us know Jira is down, and then it concludes with a root cause analysis (RCA) of what happened. Every meeting should end with some type of takeaway or next steps. My favorite part about the template is the Action Items and Decisions section.

There isn't much prep needed on my end and I have the ability to start typing right away. Every time I have a check-in with a client, I open the meeting notes template. This is by far my favorite and most-used template. Each of these save me a ton of time when I'm busy and need to churn out content quickly and easily: Here are three Confluence Cloud templates that I regularly use.

#HOW TO USE CONFLUENCE TEMPLATES HOW TO#

I understand.īut, like I once heard my Army sergeant say, 'let's not reinvent the wheel.' Why not rely on a template or two when you're stuck on how to format and create a Confluence page? How many times have you opened a new Confluence page and just stared at it? There's so much information to write down, and between formatting the page and writing all the words, it can all get very frustrating and overwhelming.

How to use confluence templates